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This system is a very effective management tool in supporting the
day-to-day activities and field-reporting policies and procedures
for companies that manage field representatives.
The data collected from stores can include activity reports, time
spent on the activity, digital pictures of the display before and
after the activity, electronic signatures, custom store surveys and
more. Field representatives enter these data using a hand-held Pocket
PC, telephone, laptop or desktop Workstation, or any computer connected
to the Internet via a dialup or any other connection. Then either
immediately or on a periodic basis the data is communicated to the central
office. In the central office the management reports are generated capturing
completed activities by date range, by salesman, territory, store and
manufacturer. After management approval these reports can be made available
for reviewing by the manufacturers and stores' representatives as well.
The data communicated to the field in addition to actual activity scheduling
may include plan-o-grams, best practices, cross-merchandising recommendations
and other information.
Progma enables its customers to quickly and economically roll out effective
business solutions that fit customer's specific needs.
Each customer has complete control over all parts of the system - the data,
the software, the hardware. The customer has all necessary rights to
the software that supports the prototype-based functionality as well
as to the custom-developed functionality.
The following list identifies essential features of the prototype and
expanded functionality of custom-developed solutions:
- Flexibly configurable sales force and approval structures easily adjustable to various reporting and business management needs of the company.
- Unlimited number of manufactures, customers and sales reps provides support to organization of any size.
- Comprehensive HR functionality that includes various electronic forms and workflow support for managing the day-to-day needs of permanent and temporary employees of the company.
- Data collection modules are configurable by store, sales rep, manufacturer and activity types - the same manufacturer can have different store-level activities in different stores for different sales representatives.
- Custom surveys and reports provide the management with the information necessary to guide the company operations both tactically and strategically.
- Bar code scanning capabilities of the PDA units allow faster data collection.
- Automated data collection from remote locations.
- E-mail/Fax/WEB reports distribution.
- Interfaces with Internet, telephone, hand-held PDA's, desktop or laptop computers. A sample system setup would include telephone interface for temporary personnel, low cost hand-held computers for permanent field personnel, laptops for field managers and desktop computers for office personnel. External users get access to approved functions and reports through a secure Internet connection.
- "Before" and "after" reporting. Digital pictures are stored in the database and accessible by date, by sales rep, manufacturer, store, and customer or other custom-developed fields.
- Electronic signature capturing function reassures the accountability and efficiency of the field personnel.
- Dynamic surveys to support any special reporting need.
- Immediate access to the business data collected from retail locations.
- Automated task planning and scheduling.
- Any additional report or function could be rapidly deployed based on client's requirements.
- Turnkey integration with existing applications and legacy systems including accounting, payroll, and other systems.
Implementation of these features allows Progma's customers to receive quick return on investment while gaining competitive advantage by achieving
- Faster, more effective communications between business locations and the central office.
- Increased level of accountability for all individual locations and for the whole company.
- Improved control of daily operations.
- Increased efficiency and speed of communications between retail locations, manufacturers, and company management.
- Automation of workflow processes.
- Faster decision-making.
- Immediate access to the business data collected from retail locations.
- Improved efficiency of task planning and scheduling for remote locations.
- Effective means for enforcing compliance with field reporting forms and best practice sets.
- Reduction in time to place, track, and report on sales orders from the field.
Please contact us to find out more about Field Sales-Force Management System.
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